Processing Time:
Orders are processed within 1–3 business days (Monday to Sunday).
Delivery Time:
Estimated delivery within 9–13 business days across the United Kingdom .
Total Estimated Time:
Approximately 10–16 days from the date of order to delivery.
Tracking:
Once your order has been dispatched, you will receive a shipping confirmation email containing your tracking number.
You can track your parcel using the link provided in the email or through our Order Tracking page.
Returns & Refunds
Return Period:
You may request a return within 60 days from the date your order was delivered.
Eligibility:
To be eligible for a return, items must be:
- in their original condition,
- unused,
- and in the original packaging with all tags and accessories included.
Items that are damaged, used, or missing parts not due to our error may not qualify for a refund.
Return Process:
- Contact our Customer Service Team at support@babyhavenshop.com with your order number and reason for return.
- We will provide you with the return instructions and return address.
- Once we receive and inspect your returned item, we will issue a refund within 5–10 business days to your original payment method.